We appreciate your purchase from our website, and we are committed to providing high-quality products and customer service. However, we understand that sometimes things can go wrong, and you may need to return or exchange a product. Please read our Returns and Refunds Policy carefully before making any return or refund requests.
Return:
We accept returns on products that were shipped out by us and if the item is faulty due to an error on our end (e.g., wrong item or damaged item, faulty item). You can return (any/all) the products you have purchased directly from our website within 30 days of receiving the item.
For item exchange due to any problem, please contact our customer service via support@martlia.com and we will try our best to resolve the problem.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. However, make sure to send the requestfor the return of the product with photos of evidence of damaged/broken/wrong items to our email support within 7 business days from the arrival date. Otherwise, we cannot accept your return for a refund.
Note that:
You will be responsible for paying for your shipping costs for returning your item. Shipping costs are non-refundable.
Please contact our customer service to confirm your problem and take the return address before you make any decision. If you return the item without our confirmation, we cannot assure you that it will be returned successfully to our return address, and we will NOT refund it in this case.
Please do not send your return to the address on your package. That is not our return address, and we will not take responsibility for any return package without confirmation or notice from us.
Contact our Customer Service to get the return address before you make any decision. Please do not refuse the delivery or send your return to the address on your package. That is not our return address and we will not take any responsibility for any return package without a confirmation notice from us.
Refund:
For the damaged, wrong, error item: our policy lasts 7 days from the arrival date for you to send photos of evidence of damaged/broken items. If 7 days have gone by since you received the item, unfortunately, we can’t offer you a refund or exchange.
For unsuccessfully delivered items: Any item that is unsuccessful to be delivered due to reasons such as customers’ mistakes on shipping address or customers’ unavailability, any loss of products due to the security of customers’ living areas (as long as shipping carriers confirm that the order is delivered) will NOT be eligiblefor return and refund. We will NOT refund you in case you REFUSE to receive it either.
For other reasons, please contact our customer email and we will try our best to deal with your problem.
Note:
Shipping fees will NOT be refundable once items have been shipped.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within a certain amount of days.
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company. It may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time (2-8 business days) before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at support@martlia.com.
BUST: Measure under your arms around the fullest part of your bust. Make sure to keep the tape level!
WAIST: Make sure the measuring tape fits comfortably as you measure around the narrowest part of your natural waist.
HIPS: Stand with your feet together, and measure around the widest part of your hips.
Note: This guide provides general sizing information only, and fit can vary depending on style and brand. For more specific sizing information on the product, please feel free to contact us.
Just love the design and the customer support is the nicest.
Rated 5 out of 5
–Gilberto
I like this item and also the customer service of them.
Rated 5 out of 5
–David
I like this item and also the customer service of them.
Rated 5 out of 5
–Aaron
Been using a lot of items, this one is obviously the best
Rated 5 out of 5
–Jedediah
Thank you guys for this amazing creation! Absolutely mind-blowing!
Rated 5 out of 5
–Daphne
Thank you guys for this amazing creation! Absolutely mind-blowing!
Rated 5 out of 5
–Jayda
This is the coolest thing I’ve found on here! Will keep using your products in the future!
Rated 5 out of 5
–Clint
I got excellent support for this item. They were patient with me, and helped me solve my issue. I recommend this company 100%
Rated 5 out of 5
–Lonny
I’m caught 🙂 Find my love and will never buy in any other shop.
Rated 5 out of 5
–Judson
Been using a lot of items, this one is obviously the best
Rated 5 out of 5
–Jordane
Think everyone should know about this, it’s just beyond my expectations
Rated 5 out of 5
–Stephania
This is the best support for a product I had so far, they reply quickly and solve themselves the problems most of the time. Kudos guyz
Rated 5 out of 5
–Juanita
I rarely leave a comment, but this item is beyond worth it! Gotta let you guys know!
Rated 5 out of 5
–Jeramie
The item and the design are very cool. Also the support is amazing, they always help you with any detail that you have.
Rated 5 out of 5
–Layla
Think everyone should know about this, it’s just beyond my expectations
Rated 5 out of 5
–Marley
The item and the design are very cool. Also the support is amazing, they always help you with any detail that you have.
Rated 5 out of 5
–Jaida
I want to say thanks to the support team for helping with my continuously silly questions, you’re the best!
Rated 5 out of 5
–Scot
An awesome product with great flexibility. The customer support is superb. I recommend this without any doubt.
Rated 5 out of 5
–Ashlynn
Good response from the support.
Rated 5 out of 5
–Carmine
Wished I had found this sooner, it took me a lot of money and time until I found my dream product here!
Rated 5 out of 5
–Darius
Been using it for a while, I usually don’t write a review but this time I am truly convinced to write.
Rated 5 out of 5
–Charley
I got excellent support for this item. They were patient with me, and helped me solve my issue. I recommend this company 100%
Rated 5 out of 5
–Sherman
Just love the design and the customer support is the nicest.
Rated 5 out of 5
–Kathryn
Thank you guys for this amazing creation! Absolutely mind-blowing!
Rated 5 out of 5
–Dariana
The item and the design are very cool. Also the support is amazing, they always help you with any detail that you have.
Rated 5 out of 5
–Cali
Been using a lot of items, this one is obviously the best
Rated 5 out of 5
–Clarabelle
I think this is amazing. Lots of features and customizable from every point of view. The few times I asked for help in support they were competent, fast and above all very patient. Really recommend
Rated 5 out of 5
–Sigrid
I like this item and also the customer service of them.
Rated 5 out of 5
–Oceane
I’m caught 🙂 Find my love and will never buy in any other shop.
Rated 5 out of 5
–Leda
An awesome product with great flexibility. The customer support is superb. I recommend this without any doubt.
Rated 5 out of 5
–Pearl
I think this is amazing. Lots of features and customizable from every point of view. The few times I asked for help in support they were competent, fast and above all very patient. Really recommend
Rated 5 out of 5
–Hertha
The item and the design are very cool. Also the support is amazing, they always help you with any detail that you have.
Rated 5 out of 5
–Nathaniel
I want to say thanks to the support team for helping with my continuously silly questions, you’re the best!
Rated 5 out of 5
–Kirsten
The first time I got the urges to leave a comment, but this is simply a top-notch thing you can find.
Rated 5 out of 5
–Jamarcus
This is the best support for a product I had so far, they reply quickly and solve themselves the problems most of the time. Kudos guyz
Rated 5 out of 5
–Elton
It’s far better than those similar products, while the price is still acceptable.
Rated 5 out of 5
–Pinkie
Just love the design and the customer support is the nicest.
Rated 5 out of 5
–Andy
Just love the design and the customer support is the nicest.
Rated 5 out of 5
–Vernie
I’m caught 🙂 Find my love and will never buy in any other shop.
Rated 5 out of 5
–Alessia
I got excellent support for this item. They were patient with me, and helped me solve my issue. I recommend this company 100%
Rated 5 out of 5
–Myles
An awesome product with great flexibility. The customer support is superb. I recommend this without any doubt.
Rated 5 out of 5
–Jackeline
I like this item and also the customer service of them.
Rated 5 out of 5
–Pietro
It’s far better than those similar products, while the price is still acceptable.
Rated 5 out of 5
–Ernest
Just love the design and the customer support is the nicest.
Rated 5 out of 5
–Sonia
Think everyone should know about this, it’s just beyond my expectations
Rated 5 out of 5
–Joelle
Think everyone should know about this, it’s just beyond my expectations
Rated 5 out of 5
–Tiffany
The item and the design are very cool. Also the support is amazing, they always help you with any detail that you have.
Rated 5 out of 5
–Watson
Been using a lot of items, this one is obviously the best
Rated 5 out of 5
–Blaze
This is the best support for a product I had so far, they reply quickly and solve themselves the problems most of the time. Kudos guyz
Rated 5 out of 5
–Opal
Thank you guys for this amazing creation! Absolutely mind-blowing!
Rated 5 out of 5
–Jude
An awesome product with great flexibility. The customer support is superb. I recommend this without any doubt.
Rated 5 out of 5
–Johanna
I’m caught 🙂 Find my love and will never buy in any other shop.
Rated 5 out of 5
–Felicity
Thank you guys for this amazing creation! Absolutely mind-blowing!
Rated 5 out of 5
–Kaylin
This is the coolest thing I’ve found on here! Will keep using your products in the future!
Rated 5 out of 5
–Chloe
Been using it for a while, I usually don’t write a review but this time I am truly convinced to write.
Rated 5 out of 5
–Corbin
I want to say thanks to the support team for helping with my continuously silly questions, you’re the best!
We appreciate your purchase from our website, and we are committed to providing high-quality products and customer service. However, we understand that sometimes things can go wrong, and you may need to return or exchange a product. Please read our Returns and Refunds Policy carefully before making any return or refund requests.
Return:
We accept returns on products that were shipped out by us and if the item is faulty due to an error on our end (e.g., wrong item or damaged item, faulty item). You can return (any/all) the products you have purchased directly from our website within 30 days of receiving the item.
For item exchange due to any problem, please contact our customer service via support@martlia.com and we will try our best to resolve the problem.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. However, make sure to send the requestfor the return of the product with photos of evidence of damaged/broken/wrong items to our email support within 7 business days from the arrival date. Otherwise, we cannot accept your return for a refund.
Note that:
You will be responsible for paying for your shipping costs for returning your item. Shipping costs are non-refundable.
Please contact our customer service to confirm your problem and take the return address before you make any decision. If you return the item without our confirmation, we cannot assure you that it will be returned successfully to our return address, and we will NOT refund it in this case.
Please do not send your return to the address on your package. That is not our return address, and we will not take responsibility for any return package without confirmation or notice from us.
Contact our Customer Service to get the return address before you make any decision. Please do not refuse the delivery or send your return to the address on your package. That is not our return address and we will not take any responsibility for any return package without a confirmation notice from us.
Refund:
For the damaged, wrong, error item: our policy lasts 7 days from the arrival date for you to send photos of evidence of damaged/broken items. If 7 days have gone by since you received the item, unfortunately, we can’t offer you a refund or exchange.
For unsuccessfully delivered items: Any item that is unsuccessful to be delivered due to reasons such as customers’ mistakes on shipping address or customers’ unavailability, any loss of products due to the security of customers’ living areas (as long as shipping carriers confirm that the order is delivered) will NOT be eligiblefor return and refund. We will NOT refund you in case you REFUSE to receive it either.
For other reasons, please contact our customer email and we will try our best to deal with your problem.
Note:
Shipping fees will NOT be refundable once items have been shipped.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within a certain amount of days.
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company. It may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time (2-8 business days) before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at support@martlia.com.
BUST: Measure under your arms around the fullest part of your bust. Make sure to keep the tape level!
WAIST: Make sure the measuring tape fits comfortably as you measure around the narrowest part of your natural waist.
HIPS: Stand with your feet together, and measure around the widest part of your hips.
Note: This guide provides general sizing information only, and fit can vary depending on style and brand. For more specific sizing information on the product, please feel free to contact us.
– Lyla
Just love the design and the customer support is the nicest.
– Gilberto
I like this item and also the customer service of them.
– David
I like this item and also the customer service of them.
– Aaron
Been using a lot of items, this one is obviously the best
– Jedediah
Thank you guys for this amazing creation! Absolutely mind-blowing!
– Daphne
Thank you guys for this amazing creation! Absolutely mind-blowing!
– Jayda
This is the coolest thing I’ve found on here! Will keep using your products in the future!
– Clint
I got excellent support for this item. They were patient with me, and helped me solve my issue. I recommend this company 100%
– Lonny
I’m caught 🙂 Find my love and will never buy in any other shop.
– Judson
Been using a lot of items, this one is obviously the best
– Jordane
Think everyone should know about this, it’s just beyond my expectations
– Stephania
This is the best support for a product I had so far, they reply quickly and solve themselves the problems most of the time. Kudos guyz
– Juanita
I rarely leave a comment, but this item is beyond worth it! Gotta let you guys know!
– Jeramie
The item and the design are very cool. Also the support is amazing, they always help you with any detail that you have.
– Layla
Think everyone should know about this, it’s just beyond my expectations
– Marley
The item and the design are very cool. Also the support is amazing, they always help you with any detail that you have.
– Jaida
I want to say thanks to the support team for helping with my continuously silly questions, you’re the best!
– Scot
An awesome product with great flexibility. The customer support is superb. I recommend this without any doubt.
– Ashlynn
Good response from the support.
– Carmine
Wished I had found this sooner, it took me a lot of money and time until I found my dream product here!
– Darius
Been using it for a while, I usually don’t write a review but this time I am truly convinced to write.
– Charley
I got excellent support for this item. They were patient with me, and helped me solve my issue. I recommend this company 100%
– Sherman
Just love the design and the customer support is the nicest.
– Kathryn
Thank you guys for this amazing creation! Absolutely mind-blowing!
– Dariana
The item and the design are very cool. Also the support is amazing, they always help you with any detail that you have.
– Cali
Been using a lot of items, this one is obviously the best
– Clarabelle
I think this is amazing. Lots of features and customizable from every point of view. The few times I asked for help in support they were competent, fast and above all very patient. Really recommend
– Sigrid
I like this item and also the customer service of them.
– Oceane
I’m caught 🙂 Find my love and will never buy in any other shop.
– Leda
An awesome product with great flexibility. The customer support is superb. I recommend this without any doubt.
– Pearl
I think this is amazing. Lots of features and customizable from every point of view. The few times I asked for help in support they were competent, fast and above all very patient. Really recommend
– Hertha
The item and the design are very cool. Also the support is amazing, they always help you with any detail that you have.
– Nathaniel
I want to say thanks to the support team for helping with my continuously silly questions, you’re the best!
– Kirsten
The first time I got the urges to leave a comment, but this is simply a top-notch thing you can find.
– Jamarcus
This is the best support for a product I had so far, they reply quickly and solve themselves the problems most of the time. Kudos guyz
– Elton
It’s far better than those similar products, while the price is still acceptable.
– Pinkie
Just love the design and the customer support is the nicest.
– Andy
Just love the design and the customer support is the nicest.
– Vernie
I’m caught 🙂 Find my love and will never buy in any other shop.
– Alessia
I got excellent support for this item. They were patient with me, and helped me solve my issue. I recommend this company 100%
– Myles
An awesome product with great flexibility. The customer support is superb. I recommend this without any doubt.
– Jackeline
I like this item and also the customer service of them.
– Pietro
It’s far better than those similar products, while the price is still acceptable.
– Ernest
Just love the design and the customer support is the nicest.
– Sonia
Think everyone should know about this, it’s just beyond my expectations
– Joelle
Think everyone should know about this, it’s just beyond my expectations
– Tiffany
The item and the design are very cool. Also the support is amazing, they always help you with any detail that you have.
– Watson
Been using a lot of items, this one is obviously the best
– Blaze
This is the best support for a product I had so far, they reply quickly and solve themselves the problems most of the time. Kudos guyz
– Opal
Thank you guys for this amazing creation! Absolutely mind-blowing!
– Jude
An awesome product with great flexibility. The customer support is superb. I recommend this without any doubt.
– Johanna
I’m caught 🙂 Find my love and will never buy in any other shop.
– Felicity
Thank you guys for this amazing creation! Absolutely mind-blowing!
– Kaylin
This is the coolest thing I’ve found on here! Will keep using your products in the future!
– Chloe
Been using it for a while, I usually don’t write a review but this time I am truly convinced to write.
– Corbin
I want to say thanks to the support team for helping with my continuously silly questions, you’re the best!